Frequently Asked Questions

What is Seoul Cart?

Seoul Cart is a curated online destination for authentic Korean skincare, beauty, and personal care products. We bring you the best of Seoul’s beauty secrets, directly to India.

Are all your products original?

Yes! We guarantee that all products sold on Seoul Cart are 100% authentic and sourced directly from authorized distributors or brands in Korea.

Do you ship across India?

Yes, we deliver to most cities and towns across India. Shipping is fast, reliable, and trackable.

How long does delivery take?

Orders are typically delivered within 2–7 working days, depending on your location. You’ll receive tracking details once your order ships.

Do you offer cash on delivery (COD)?

Yes, we offer COD in most serviceable pin codes across India for your convenience.

What payment methods do you accept?

We accept all major credit cards, debit cards, UPI, net banking, and wallet payments.

Can I return or exchange my order?

Due to the nature of skincare and personal care products, we generally do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours and we’ll be happy to help.

Are your products suitable for sensitive skin?

Many of our products are formulated for all skin types, including sensitive skin. We recommend checking individual product descriptions and doing a patch test before full use.

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